Data Deletion Request

How to Request Data Deletion

If you have used HAK Platform through Facebook, Instagram, or WhatsApp and wish to have your data deleted, you can do so using any of the methods below.

Option 1: Remove the App from Facebook

You can remove HAK Platform from your Facebook account settings. This will automatically trigger a data deletion request on our side.

  1. Go to your Facebook App Settings.
  2. Find HAK Platform in the list of active apps.
  3. Click Remove and confirm.

Once removed, we will receive a deletion callback from Meta and will process the deletion of all data associated with your Meta account within 90 days.

Option 2: Contact Us Directly

You can request data deletion by sending an email to:

info@hakplatform.com

Please include the email address associated with your account and a description of what data you would like deleted. We will respond within 5 business days and complete the deletion within 90 days.

Option 3: Delete from Your Dashboard

If you have an active HAK Platform account, you can disconnect your Meta accounts and request data deletion directly from your dashboard:

  1. Log in to your HAK Platform account.
  2. Go to Settings > Integrations.
  3. Disconnect any connected Meta channels (WhatsApp, Instagram, Facebook).
  4. Contact support for full account and data deletion.

What Data Will Be Deleted

Upon receiving a valid deletion request, we will delete:

  • Your Meta account tokens and credentials stored on our platform.
  • Messages and conversation history received through Meta channels.
  • Channel configuration and connection data.
  • Any Meta-provided profile or page data.

Data that is required to be retained by law (e.g., billing records, legal obligations) may be retained in anonymized form as permitted by applicable regulations.

Deletion Confirmation

If you arrived at this page with a confirmation code, your data deletion request has been received and is being processed. You can expect all associated data to be deleted within 90 days.

For any questions about the status of your deletion request, please contact us at info@hakplatform.com.

© 2026 HAK Platform — operated by Jawhra Diqat Almustaqbal Company for General Trading and General Contracting L.L (Reg. No. ICR 02-33178, Republic of Iraq). All rights reserved.